Software-as-a-service (SaaS) platforms are platforms that build and manage software on the cloud and make them available for customers to connect from anywhere with any device that has an internet connection. SaaS platform manages all the technical issues, this helps their customers in relieving their in-house IT department of the burden.

Overview

With a plethora of software-as-a-service platforms out there, businesses sometimes find it difficult to select the best one that suits their needs. Fortunately, some websites provide objective and real user reviews from people who have used these SaaS products making it easier for customers to select based on informed decisions

In this article, we are revealing some of the top websites where people looking to invest in SaaS platforms can get objective and real user reviews so that they can make informed decisions when selecting the one to go with.

1. TechWriteable

If what you need is an in-depth and objective review of a SaaS platform then TechWriteable is the place to go. TechWriteable founded by Peter Ogundairo is an independent review website, dedicated to providing customers with simplified and unbiased reviews of their favorite SaaS platforms so that they can make accurate and informed decisions.

They achieve this by following this model:

• Explaining Notable Features: They break down and highlight the core features of these platforms in unambiguous terms that make it easier for customers who don’t necessarily understand IT terminologies to grasp what the offerings include.

• Expert Opinion: TechWriteable provides expert opinion based on five solid principles which include, user experience, offered features quality, customer support, security, and pricing in comparison to other similar SaaS platforms.

2. G2

G2 prides Itself as the largest and most trusted marketplace With more than 80 million people using it annually to make smarter decisions based on authentic peer reviews.

G2 co-founded by Tim Handorf and Mike Wheeler provides detailed user reviews, they also provide comprehensive comparison tools and rate vendors based on reviews from users as well as data generated from the internet. They apply a unique scoring algorithm to this data to calculate customer satisfaction and the market presence of vendors, with this prospective buyers can see which SaaS solutions will suit their needs.

3. TrustRadius

TrustRadius is another independent software review site. They provide credible reviews from real users helping buyers confidently make decisions based on detailed, and verified product information.

TrustRadius uses trScore to rank vendors. trScore is an algorithm that calculates a product’s scores based on a weighted average of reviews and ratings, rather than a simple average as per information provided on their website.

TrustRadius also provides TrustMaps, a two-dimensional chart that helps you compare software products in a particular category based on user feedback.

4. Software Advice

Software advice helps customers save time and money by guiding them through the best options for their businesses within a short period for free. They provide real user reviews and in addition, they also offer personalized software recommendations based on the customer’s specific needs.

They have over 1 million user reviews and have helped over 800,000 companies make informed decisions and their reviews cover about 600 software categories.

5. TrustPilot

Trustpilot was founded by Peter Holten Mühlmann in 2007 with a vision to create an independent currency of trust. This platform brings businesses and consumers together to foster trust and inspire collaboration. They are free to use and open to everybody.

Trustpilot helps customers shop with Confidence by providing unbiased reviews and also helps businesses Improve the experiences they offer by providing insights on how their customers feel about their products.

Reviews on TrustPilot are written by SaaS consumers who have bought or used a SaaS product within 12 months. Reviews are required to have a TrustPilot account before they can write a review.

SaaS vendors are ranked according to their TrustScore and star rating. A TrustScore is the overall measurement of reviewer satisfaction, based on all the service and location reviews a business receives on Trustpilot. A star rating is the TrustScore visualized.

Conclusion.

Selecting the right SaaS platform can be a daunting task for individuals and businesses, this is a result of the growth in the technology industry, AI, and the numerous SaaS platforms available in the world right now.

But thankfully some websites provide objective and real user reviews which can help you make faster and more informed decisions.

In this article, we have reviewed the top five SaaS review platforms and I hope you have found this article useful.